At YouAreUNLTD, we respect your privacy and take great care in protecting your Personal Information. This policy demonstrates our commitment to your privacy. Read on to discover how your Personal Information is being protected.
Scope & Interpretation
This policy applies to Veteris47 Inc. and its affiliates and subsidiaries, which own and operate the website YouAreUNLTD.com. In this policy, we explain what Personal Information we collect, and how we use, share and manage it. Please note that when you visit one of our websites, sign up for, participate in or purchase a specific product, service, program, contest, promotion or event available through YouAreUNLTD, additional terms and conditions may be provided regarding the collection, use or sharing of Personal Information in connection with that product, service, program, contest, promotion or event. Those terms and conditions will apply together with this policy.
What Personal Information Is Not
This policy does not cover non-personal information, which is information that does not identify you. However, as stated above, when we collect non-personal information and link that non-personal information to an identifiable individual, then that information will become Personal Information and become subject to this policy.
Unless permitted or required by law, YouAreUNLTD will not collect, use or share Personal Information without first obtaining consent. We will obtain consent when we want to use Personal Information for a new purpose or for a purpose other than those stated at the time of collection, in this policy or in the terms and conditions of a specific product, service, program, contest, promotion or event you signed up for, participated in or purchased. Consent can be “express” through words or by specific acts or “implied” by the conduct of the individual whose Personal Information is being collected, used or shared. Unless we determine that we require an additional consent for specific products, services, programs, contests, promotions or events, you agree and consent that as a provider of Personal Information, we may collect, use, share or otherwise process your Personal Information in accordance with this policy. You may withdraw your consent for certain purposes. For example, you may choose not to receive:
However, because of legal or regulatory requirements that we have or contractual obligations you have with us, there are limited circumstances where you may not withdraw your consent to the collection, use or sharing of your Personal Information. If you choose not to provide us with certain Personal Information or if you withdraw your consent, where such withdrawal is available, we may not be able to offer you the products, services, programs, contests, promotions, events or information that you requested or that could be offered to you. Please also be aware that, even if you have withdrawn your consent to receive marketing communications from us, we may continue to contact you for certain non-marketing purposes necessary for the management of our businesses, as required by law or related to products, services, programs, contests, promotions or events that you had signed up for, agreed to participate in or purchased. To withdraw or limit your consent, you can contact us as described below in “Answering Your Privacy Questions.” If you have a product, service or program (such as a credit card), or are participating in a contest, promotion or event, that is offered by a third party together with YouAreUNLTD or under a YouAreUNLTD brand, you may also have to provide your consent preferences or withdraw your consent with that third party separately. Please note that it may take some time for all of our records to reflect changes in your preferences. For example, if you request that you not receive personalized marketing communications from YouAreUNLTD, your preference may not be captured for a promotion already in progress.
How We Collect Personal Information
YouAreUNLTD collects Personal Information in a variety of ways, such as during the course of your participation in one or more of our programs, contests, promotions or events. YouAreUNLTD limits the collection of Personal Information to what is reasonably required. YouAreUNLTD collects Personal Information in the following ways:
Directly from You.
You may provide Personal Information to us in person, by mail, over the telephone, through our website or in any other direct manner.
From Related Companies.
From Third Parties.
Occasionally, we may receive Personal Information from other sources if we have obtained your consent to do so or if the law permits us to do so.
How We Use Personal Information – Purposes
We identify the purpose for which Personal Information will be used typically at or before the time the Personal Information is collected. Our use of Personal Information is limited to the purposes described in this policy, the purposes set out in the terms and conditions of any product, service, program, contest, promotion or event in connection with which Personal Information was collected, purposes required by law and purposes consistent with any of those purposes. As new purposes may develop over time, we may update this policy, so we encourage you to review it periodically online. YouAreUNLTD collects, uses and shares Personal Information for the following purposes, which involve, among other things, the activities described for each:
In order to manage our businesses, which includes:
In order to communicate with you, which includes:
Unless you tell us otherwise or consent is required by law, we may contact you by any means for which you have provided contact information. If you no longer wish to receive commercial electronic messages from us, please follow the unsubscribe directions provided in every commercial electronic message we send, or you can send an email to firstname.lastname@example.org for assistance.
In order to understand current and future consumer interests, which includes:
How We Share Personal Information
Where permitted by law, we share Personal Information within YouAreUNLTD for the purposes described in this policy. Subject to the provisions of this policy, we may also share Personal Information and non-personal information, for the purposes described in this statement, with related companies. These related companies are not governed by this policy, but have in place their own policy or policies as well as appropriate safeguards for the protection of Personal Information. We may also share Personal Information about you with other organizations outside of YouAreUNLTD that help YouAreUNLTD provide products, services, programs, promotions, contests or events or help us with our business operations. These other organizations may include sub-contractors, third-party service providers, third parties that offer products, services, programs, promotions, contests or events under one of our brands, or organizations that help us improve our products, services, programs, promotions, contests or events as well as our business and technology systems, procedures and infrastructure. When YouAreUNLTD shares Personal Information with any such party, we limit the use of such Personal Information to those purposes requested by us, and we require the party to have appropriate safeguards for the protection of that Personal Information.
Canadian law permits or requires the use or sharing of Personal Information without consent in specific circumstances. These circumstances include situations when permitted or required by law or when necessary to protect YouAreUNLTD, employees, customers or others. Should this occur, YouAreUNLTD will not share more Personal Information than is required to fulfill that particular purpose.
Sale or Transfer of Business.
How We Protect Personal Information
YouAreUNLTD strives to maintain appropriate physical, procedural and technical safeguards with respect to the website and information storage facilities so as to prevent loss, misuse, unauthorized access, disclosure or modification of Personal Information. These safeguards also apply to the disposal or destruction of Personal Information. We also seek to ensure that any Personal Information in our custody is as accurate, current and complete as necessary for the purposes for which we use that Personal Information.
Where We Keep Personal Information
In general, we store, access and use Personal Information in Canada. Unless there is a legal or regulatory requirement to keep such information in Canada, Personal Information may also be stored, accessed or used outside of Canada. For instance, when we engage a service provider outside of Canada, Personal Information may be stored, accessed or used in any country where the service provider is located, or from which it provides services, including the United States, the Netherlands and India. Where Personal Information is located outside of Canada, it is subject to the laws of that jurisdiction.
How Long We Keep Personal Information
We actively retain Personal Information only as long as it is required for our relationship and a certain period of time afterwards to respond to queries or as required by federal and provincial laws. When this period ends, Personal Information is scheduled for destruction according to our record retention policies. Depending on the nature of the Personal Information and the purpose for which it was collected, this schedule may vary.
Access and Dispute Resolution
YouAreUNLTD provides a right of access and review of your Personal Information in accordance with applicable laws, and will endeavour to provide the Personal Information in question within a reasonable time. You will be asked for identification so that we may verify your identity before providing you with your Personal Information. If you require the documents in an alternative format, we will make reasonable efforts to provide you with your Personal Information in that format. If there will be charges for us to retrieve or provide you with specific information that you have requested, we will advise you of the charges that you would be responsible for and obtain your authorization before proceeding. Our policy is to respond to access requests as required by applicable laws. YouAreUNLTD may decline access to Personal Information in certain circumstances. These include where the information requested would reveal confidential information or Personal Information about someone else, or if legal or regulatory requirements prohibit providing access or permit not providing access to such information. To access your personal health information, a written request should be sent to the Associate-Owner of the pharmacy where your prescription records and patient file are maintained. If you are concerned about how we treat your Personal Information, please contact the appropriate Privacy Officer using the contact information set out below in “Answering Your Privacy Questions.” If the Privacy Officer is unable to address your concern to your satisfaction, arbitration may be an option recommended to you to settle the dispute. Arbitration is a form of dispute resolution. If the parties decide to pursue arbitration, then the parties would refer the dispute to an arbitrator who would take into account the evidence of each of the parties and render a decision. If you remain unsatisfied, you may bring the matter to the attention of the appropriate Privacy Commissioner. Some of our activities are subject to the jurisdiction of the Office of the Privacy Commissioner of Canada; other activities are subject to the jurisdiction of the Privacy Commissioner of your province of residence.
Answering Your Privacy Questions
YouAreUNLTD encourages you to review this policy periodically. If you have any questions about how we treat your Personal Information or wish to know what information we have in our files about you, ask a question about the information in your file or request a change to the information in your file, please contact the appropriate Privacy Officer listed below. For enquiries about Personal Information collected online through YouAreUNLTD’s website, or any other general matters: Veteris47 Inc. PO Box 875 Lakeshore W PO Oakville, ON L6K 0A9 Attn: Privacy Officer If you have a product, service or program, or are participating in a promotion, contest or event that is offered by a third party under a YouAreUNLTD brand, the third party may hold certain of your Personal Information. Should you have any questions or concerns, we will direct you to the appropriate contact so that you may make inquiries as to that party’s privacy policies and practices. At YouAreUNLTD, we understand the responsibility that comes along with collecting, using and sharing Personal Information. In adopting and adhering to this policy, we assure you that the Personal Information we collect will be used in an appropriate and responsible manner.
Last Updated: July 15, 2019